UFM is an AI-driven commerce platform designed to streamline inventory management, customer communication, and profit analysis for e-commerce sellers across multiple channels like Shopify, Amazon, and social media. It syncs real-time stock levels using blockchain technology while providing smart automation of responses through natural language processing (NLP) algorithms integrated with chatbots that learn from interactions to maintain a personal touch in customer service. The platform also features predictive analytics for inventory needs based on historical sales data and current market trends, helping sellers avoid overstocking or stockouts without manual intervention.
E-commerce sellers, D2C brands, and online store owners managing inventory and orders across multiple platforms
They manually track stock across marketplaces (Shopify, Amazon, social), respond to customer queries on 5+ channels, struggle with shipping logistics and returns, have no clear view of profitability per product or channel, can't predict inventory needs, and waste hours on repetitive customer service messages.
There's no unified, AI-powered commerce platform that syncs inventory in real-time across all channels, centralizes customer communication with smart automation, provides clear profit analytics per SKU, predicts optimal stock levels, and automates routine customer service without losing the personal touch.
AWS (Amazon Web Services) due to its robust infrastructure support for hosting such a complex system with scalability options like Elastic Beanstalk and Lambda services. Additionally, Supabase provides an easy-to-use database service that integrates well within the AWS ecosystem.